Flooring The Consumer on Simple Marketing Now

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Tuesday, January 29, 2013

IKEA's Apple-Like Retail Experience

After visiting IKEA, I was struck by how Apple-like the retail experience was in an IKEA way. My observations appear in:


Do you agree?

Let me know.

Thanks for reading!

Best,

C.B.

Friday, January 25, 2013

Customer Satisfaction: Assumption vs. Validation

Would you agree that customers matter to your business? Do you know how satisfied they are with what you do? In this article, I explore assumptions vs. validation when it comes to customer satisfaction. 


I'd love to hear your reactions.

What surprises have you encountered when you challenged your assumptions?

Thanks for reading.

Best,

C.B.

Tuesday, January 15, 2013

Customer Loyalty Blogs To Follow


Here are 5 marketing blogs with focus on customer loyalty that you'll enjoy!


Thanks for reading!

Best,

C.B.

Friday, January 11, 2013

Curious About the Future of Retail?

I'm always intrigued by reports exploring what's ahead for retail.  PSFK does a terrific job which leads me to believe that you will get pleasure and insights from...


Let me know what you think!

Thanks for reading!

Best,

C.B.

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