tag:blogger.com,1999:blog-30346489.post1274577369161625178..comments2024-03-20T11:22:09.369-04:00Comments on Flooring The Consumer: Feasting The SensesCB Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-30346489.post-85630313706351601272007-09-12T08:26:00.000-04:002007-09-12T08:26:00.000-04:00Lolly, the experience definitely varies and -sadly...Lolly, the experience definitely varies and -sadly- seems to fluctuate more depending on the transience of the crowd. Tourist places, aiports.<BR/><BR/>BTW, I saw an interesting article about McDonald's new format in the UK - more Starbucky. I hope to post about that soon.CB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-30346489.post-42526434765450011982007-09-12T05:20:00.000-04:002007-09-12T05:20:00.000-04:00Interestingly the Starbucks experience in London g...Interestingly the Starbucks experience in London greatly varies - the Starbucks on Leicester Square (central London) reminds me of the mcDonald's experience - in and out! <BR/><BR/>However, if I go to my local Starbucks, then it does indeed feel like a place that's neither home nor work. <BR/><BR/><BR/>Do you think that the Starbucks experience also varies in the USA? <BR/><BR/>I stayed in a hotel Midtown last year and the Starbucks experience wasn't great - might have been too touristy and central.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-30346489.post-79332672848677773132007-09-07T13:10:00.000-04:002007-09-07T13:10:00.000-04:00Thanks, Becky!Thanks, Becky!CB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-30346489.post-60523809365755134212007-09-07T12:14:00.000-04:002007-09-07T12:14:00.000-04:00Great article, CB! Let's keep spreading the word ...Great article, CB! Let's keep spreading the word on customer experience, and eventually, the smart companies will grab on and take off.Anonymousnoreply@blogger.com