tag:blogger.com,1999:blog-30346489.post115888513936114325..comments2024-03-20T11:22:09.369-04:00Comments on Flooring The Consumer: Hugs or Relentless Customer Focus!CB Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-30346489.post-70899445944975093872007-11-04T10:49:00.000-05:002007-11-04T10:49:00.000-05:00Shaw Flooring, thanks for visiting and sharing the...Shaw Flooring, thanks for visiting and sharing the perspective from South Africa. I believe it will change especially with people like you wanting to improve it.CB Whittemorehttps://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-30346489.post-19234728289182120642007-11-03T03:37:00.000-04:002007-11-03T03:37:00.000-04:00I must say here in South Africa we are still way b...I must say here in South Africa we are still way behind in many respects when one looks at the way the customer is treated. Some companies are doing the right thing, but many still seem to be out to prove that the customer is always wrong. Not nearly enough is being done to train empoyees to look after clients. It is frustrating, but I hope it will change gradually. Thanks for a great post.Anonymousnoreply@blogger.com