Retail Experience in the News - 2/18/11

Here is the 2/18/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

• Creating long lasting loyalty: Ace Hardware - note the local emphasis http://ow.ly/3VnRi #retailexp
• This article about Home Depot CFO Carol Tome gives perspective on role technology plays in #retailexp http://ow.ly/3VfEE
• Kitchenware News - key voice of housewares&kitchenware industry-w/ guest column from Micah Solomon http://bit.ly/emuLrp #retailexp #custserv #custexp

Retail Experience Ideas

• I love case studies of better retailer winning out: Canadian UN Luggage vs. the competition http://ow.ly/3VnEJ #retailexp
• Fast Fashion in the US: how retailers R responding http://ow.ly/3Vi9o #retailexp
• RT @mikewittenstein: 2011 the Year of Retail Redesign got voted Top 10 on #retailexp http://ow.ly/3UYmu
• Love reading about successful mall reinvention. Here, Westfield Culver City: http://ow.ly/3Vibp #retailexp
• Using analytics to improve Chico's business http://ow.ly/3Vjw9 #retailexp

Integrating Online with Offline

• Mobile apps to draw shoppers into stores http://ow.ly/3VnBx What's yr experience? #retailexp
• Fashion houses use Twitter to revitalize business http://ow.ly/3VfMG #retailexp
• What's next for Foursquare? How 'bout adding value? Note History channel mention http://ow.ly/3VnOZ #retailexp
• Location based marketing about to explode for diners. Fascinating http://ow.ly/3X5OA #retailexp

Enjoy and thanks for reading!

For previous issues of Retail Experience In The News, see Retail Experience News.

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