Retail Experience in the News - 5/6/11

Here is the 5/6/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

[BTW, I attended the Fashion140 Conference in NYC this week and hope to have highlights to share with you relating to the retail experience in the not too distant future...]

Retail Experience and Customer Service

• Lovely details on what goes into building trust/being authentic online http://ow.ly/4JqSy #practicalmktr #retailexp
• OfficeMax Bob Thacker talks #retailexp, design, women http://ow.ly/4LKvR Fascinating!
• Interview w Estee Lauder's William Lauder. Gr8 insights about women consumers, beauty biz http://ow.ly/4NwKP #retailexp

The Economy/Consumers

• RT @SphereTrending: WATCH! "Power of Female Consumer" Fox2News w/ Macro Trend Forecaster, Susan Yashinsky http://bit.ly/iDHnLs #retailexp
• RT @SphereTrending: If U liked what Susan said on Fox2News re power of female consumer, you'll love this. http://bit.ly/kAGCV5 #retailexp
• Link to @SphereTrending "the new consumer" w/ stats & insights about women & #retailexp http://ow.ly/4Oln0
• Fr WSJ online: Who makes call at mall, men or women? http://ow.ly/4NwP4 #retailexp Via @cpramey
• How Female Influencers Communicate Online fr @eMarketer Lots gr8 isights: http://bit.ly/kfTmJA (via @andressilvaa #retailexp

Retail Experience Ideas

• How retailers create perfect shopping world fr @caitlinkellyNY http://ow.ly/4KJRn #retailexp
• What a fantastic #retailexp concept: store installations that revolve on monthly basis to stay fresh! http://ow.ly/4KMHy
• Of national brands, private labels & celebrity endorsements http://ow.ly/4NwUK #retailexp

Integrating Online with Offline

• How would you optimize the #retailexp with mobile? Mobi.luxe post: http://ow.ly/4KMAH
• RT @Hoefener: 20 Popular Twitter Feeds from Retail Companies http://om.ly/BTRow #retailexp
• How are you incorporating video, mobile, personalization into your #retailexp? http://ow.ly/4KMFG
• Lots of interesting examples re: blending new & old for Small Biz in Hawaii wanting to connect w customers http://ow.ly/4LKrD #retailexp
• Big Brands on Twitter Effectiveness: http://ow.ly/4OlfB Important element of #retailexp

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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