Retail Experience in the News - 8/26/11

Here is the 8/26/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

• How retailers can win over consumers: http://ow.ly/68mV9 Note focus on people, simple product choices and access #retailexp 
• Little details: how Southwest is quietly introducing itself to Atlanta marketplace http://ow.ly/68mRn #retailexp 
• Nordstrom proves that focus on Customer Service leads to success http://ow.ly/68u5C #retailexp 

Retail Experience Ideas

• Interesting way to try new #retailexp concept: Nordstrom in NYC w alias store, profits committed to charity http://ow.ly/68uho
• It's promising to be an interesting NYC Holiday Windows season w/ Lady Gaga at Barneys! http://ow.ly/68uuy #retailexp 
• Walmart learning that it's not as easy to compete on price http://ow.ly/68uyB #retailexp  
•  Interesting that specialty smaller grocery stores w/ less choice are so successful http://ow.ly/68ucQ #retailexp

Integrating Online with Offline

• Only 6% of US mobile audience uses QR Codes, mostly men: http://ow.ly/68mYD #retailexp So relevant! 
• Retailers, smartphones aren't going away. Time to adapt your #retailexp, no? http://ow.ly/68npW

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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