Retail Experience in the News - 8/5/11

Here is the 8/5/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

• How boutiques pamper top customers: http://ow.ly/5RfDk Fabulous #retailexp focused on customers ~"hug your customers"
• RT @hyken: 5 Ways To Beef Up Customer Service On Facebook http://t.co/6VEaQau CB: gr8 suggestions! #retailexp
• I like this too! RT @hyken: Customer Service Tips: Gaining The Competitive Edge http://t.co/gW4HIEO #retailexp
• Treating employees like stakeholders & improving overall #retailexp http://ow.ly/5RjUE
• Beware automated tweets & flooring guys who constantly push product. That's not adding value! http://ow.ly/5RB3U #retailexp

Retail Experience Ideas

• Reinventing JCPenney: from Target & Apple new CEO has big job ahead redefining #retailexp http://ow.ly/5RjXv
• RT @fcnewsmag: Exclusivity and sampling: Use big swatches http://bit.ly/mYGVGb #flooring #retailexp
• Where Facebook can shine for global brands: connecting at local level: http://ow.ly/5RBga #practicalmktr #retailexp
• From NRF, Deloitte report on Consumer 2020: reading the signs. What to expect for next 10 years. http://ow.ly/5M4py #retailexp
• RT @fcnewsmag What the fall of #AtlanticCity has to do with #retail http://bit.ly/ps5Pzf #retailexp

Integrating Online with Offline

• Interesting how Michaels is using mobile apps to drive traffic in-store http://ow.ly/5Rk69 #retailexp
• How absolutely refreshing! Domino's posts online order comments on NYC Times Square billboard http://ow.ly/5RjPY #retailexp
• Overcoming #retailexp challenge by connecting with customers via social media: Haralee.com sleepwear http://ow.ly/5RjSX

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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