Retail Experience in the News - 10/21/11

Here is the 10/21/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

• Best Buy evolves. Video interview w CMO Barry Judge. Focus on #retailexp experience ow.ly/6YZPN
• Changing consumer purchase patterns: fun stuff still selling http://ow.ly/6Z1jX #retailexp

Retail Experience Ideas

• How Walgreen, Duane Reade adopt sustainability in #retailexp ow.ly/6Z0PT
• Color = huge trend in fashion, translating into nail polish [rather than lipstick]. Lot better colors! http://t.co/prEmq1TL #retailexp
• How Macy's is shrinking its #retailexp footprint ow.ly/6Z0gc
• More signs of smaller = better #retailexp http://t.co/biJkOVP5 What R U seeing in yr markets?

Integrating Online with Offline

• Retailers discover useful in-store apps keep shoppers from escaping http://ow.ly/6Z1vt #retailexp
• Update on @HomeDepot's social media strategy ow.ly/6YYSM #retailexp
• Learn about Oscar de la Renta, role of social media. Gr8 job @OscarPRGirl ow.ly/6Z0LO #retailexp 
• How Burberry uses social networking for fashion catwalk show: ow.ly/6YZyG #retailexp

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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