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Friday, June 24, 2011

Retail Experience in the News - 6/24/11

Wordle: #retailexpAre you ready for the 6/24/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week?

Retail Experience and Customer Service

  • Love content which says successful companies will adopt biz mode where business, customer & community win: http://ow.ly/5nmMo #retailexp
  • TB successful, you need to become 'customer-obsessed'. Perspective fr @jbernoff http://ow.ly/5li5F #retailexp

Retail Experience Ideas

  • Reinvent yourself as innovator in service. Thought-leader interview w Henry Chesbrough: http://ow.ly/5l4H4 #retailexp
  • Retailers, pay attn to these 3 creative marketing approaches fr Martin Lindstrom http://ow.ly/5l5cH #retailexp
  • Remember Restoration Hardware? It's been reinvented. Fascinating #retailexp story: http://ow.ly/5l5jx
  • Midyear trends from Euro RSCG: note hyper-local and brutal honesty http://ow.ly/5l4Gd #retailexp

Integrating Online with Offline

  • The Greatness of QR codes - perspective from an architect applicable to #retailexp http://ow.ly/5l50d
  • How top luxury brands on Facebook ranked and created engagement http://ow.ly/5l5l3 #retailexp
  • Amazon's new MYHABIT shopping site has "live" models who show off the clothing on the site. Cool twist on the #retailexp!!! [From Emily at @FCNews]

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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