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Friday, October 14, 2011

Retail Experience in the News - 10/14/11

Wordle: #retailexp Here is the 10/14/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

  • RT @FCNewsmag: We are loving this blog about the #retail experience and today's #consumer! #retailexp... fb.me/19w3rEetf
  • Why negative reviews are gold & how they improve the #retailexp ow.ly/6VIGi
  • Interesting data about affluent families: time-constrained, connected. How R U adapting your #retailexp? http://t.co/iCgxK90i
  • Wld U consider this a Blue Ocean Strategy for Chrysler: lets customers track production, delivery http://ow.ly/6LDa2 #retailexp
  • Managing customer wait times. What are your strategies? http://ow.ly/6L4Gy #retailexp

Retail Experience Ideas

  • Nordstrom's Treasure & Bond outlet in Manhattan, donates $ and gathers #retailexp shopper insights http://t.co/qqbpCUG8
  • Lowe's Q&A w Tom Lamb, SVP marketing re: targeting DIY attitudes http://t.co/1AS8ezE1 #retailexp
  • 5 tips for improving marketing mix relevant for #retailexp http://ow.ly/6WLQb
  • Under Armour takes intensely focused approach to introducing brand to Gen Y Women http://t.co/YJPwcEDT #retailexp

Integrating Online with Offline

  • Interesting use of tablets in #retailexp to speed things up: ow.ly/6UBwz
  • Interesting perspective on store receipts: paper or digital? http://ow.ly/6WLYO What's your take for #retailexp?

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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