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Thanks for reading!
Best,
C.B.
Thanks for reading!
Best,
C.B.
Monday, March 19, 2012
How To Articulate Customer Expectations: Sandy Smith
If you feel strongly about delivering a Starbucks-like experience, you will enjoy Sandy Smith's breakdown of seven customer expectations. They will get you thinking and anticipating how to delight customers.
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Reminder: Please, no self-promotional or SPAM comments. Don't bother if you're simply trying to build inauthentic link juice. Finally, don't be anonymous: it's too hard to have a conversation. Thanks, CB