Here is my summary:
JetBlue Reinvents Airline Customer Experience
Have you flown JetBlue? What did you think? Have you come across other examples of airlines reinventing the customer experience?
Thanks for reading!
Best,
C.B.
A marketing blog about improving the consumer experience, even in flooring. To get there, it is critical to understand who that consumer is, what matters to him/her in a retail experience, and where to look for inspiration. And, by the way, more often than not, this consumer is a woman!
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Reminder: Please, no self-promotional or SPAM comments. Don't bother if you're simply trying to build inauthentic link juice. Finally, don't be anonymous: it's too hard to have a conversation. Thanks, CB