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Monday, April 22, 2013

Online or In-Store? Reinventing the Customer Experience

There's so much to be admired about the physical in-store retail experience! At the same time, there's so much painless efficiency in the online experience... Here are my thoughts about possibly reinventing the customer experience:

What are your thoughts? Let me know in the comments here or on the original article.

Thank you for reading!



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