Greetings! Here is the 5/20/11 issue of Retail Experience in the News... recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.Retail Experience and Customer Service
- RT @JasonFalls: Interesting stats on complaints and compliments on the web from @ConversationAge: http://ar.gy/MBE #retailexp
- RT @Starbucker: How I Discovered Customer Service Gold (By Asking The Ultimate Question) http://bit.ly/kF9lOa #sobcon #leadership #retailexp
- Stew Leonards loves its customers! Lesson learned fr @ldsilverstein http://ow.ly/4Wp7a #retailexp
The Economy/Consumers
- Interesting behavior and demographic shifts captured here re: hardware purchases, older buyers head online http://ow.ly/4W5Ct #retailexp
Retail Experience Ideas
- So simple! Change your store hours to increase sales fr @retexperience http://ow.ly/4TzXz #retailexp
- Retailers, to compete you have to stand for more than just price! http://ow.ly/4W6kp #retailexp
- LOL RT @EHise: Mom used to drag me to Big Lots. Now, I secretly love it. Snazzy new store in Chesterfield: http://ht.ly/4YgJf #retailexp
- Must read #retailexp post from @retexperience: consumers ARE influenced by retailers' physical appearance! http://ow.ly/4W7Lw
- Making #retailexp special again: Topshop on Michigan Ave to feature chicago exclusive designs http://ow.ly/4Wonh
Integrating Online with Offline
- Nordstrom to roll out mobile checkout devices company-wide http://ow.ly/4W5Gw #retailexp
- RT @YourCustomers: The Future Of Social Shopping by @vdimauro http://goo.gl/fb/M3gzK #custserv #retailexp
- QR codes used at Lowes, Home Depot to provide more info about products http://ow.ly/4YQaJ #retailexp
Enjoy and thanks for reading!
--
If you enjoyed this article, consider subscribing to Flooring The Consumer via email or RSS.
No comments:
Post a Comment
Reminder: Please, no self-promotional or SPAM comments. Don't bother if you're simply trying to build inauthentic link juice. Finally, don't be anonymous: it's too hard to have a conversation. Thanks, CB