Retail Experience and Customer Service
- Retailers: pay attn - 15 reasons retailers annoy customers http://bit.ly/bcbrjX #retailexp
- Managing Marketing in era of empowered customers w/Lovely examples NHL, Ford, Genzyme - Tnx Josh Bernoff http://bit.ly/b0ulNP #retailexp
- Wow! How Land's End goes extra mile for customer http://bit.ly/bYK5GA #retailexp
- Good experiences motivate women to share info http://bit.ly/amwZkS #retailexp
- Lots of fascinating insights in @retexperience Future of Wired Retail Report http://bit.ly/aCd6XM #retailEXP
- 27 Consumer Trends worth knowing whether you tweet them or not fr AdAge http://bit.ly/cxlyQ0 #retailexp
- Pew Research on how consumers value various necessities fr TV, phones, hairdryers, etc. Gr8 info http://bit.ly/93UVTe #Retailexp
Retail Experience Ideas
- Customizing merchandise helps macy's gain more shoppers. Isn't that called listening to customers? http://bit.ly/9aXqpd #retailexp
- Retailrs, Marketers pay attn: Build yr brand by operationalizing it so it's part of who U R - @deniseleeyohn http://bit.ly/dyfql5 #RetailEXP
- AT&T is already prepping 4 live byond iPhone: adding other smartphones http://bit.ly/dkovh0 #retailexp
- Fascinating: Domino's talks radical authenticity from AdAge http://bit.ly/azvkMl #retailexp
Integrating Online with Offline
- Interesting perspectives on franchisee vs. franchise social media presence-fr Customer persp, which matters? http://bit.ly/bgrGGO #Retailexp
- Lovely article about merging online/offline and surviving future of retail http://bit.ly/cMHlhn #retailexp TU Arthur Corbin
- Retailers, hope you're paying attn to email and facebook to connect with customers http://bit.ly/cWIiHU fr @retexperience #retailexp
- What to look forward to as technology affects customer loyalty and #retailexp http://bit.ly/bDgV09
- Will Apple dominate location based marketing? http://bit.ly/ca3vlG fr @retexperience #retailexp
Enjoy and thanks for reading!
For previous issues of Retail Experience In The News, see Retail Experience News.
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