Retail Experience in the News - 10/1/10

Here, for your Friday reading pleasure, is the 10/1/10 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

I'm intrigued with the collaborative nature of several of the online/offline ideas as well as with mobile/barcoding concepts.  How do you see these ideas working in your retail environment?

Retail Experience and Customer Service

• Dept stores struggle to reinvent themselves: listen to customers for ideas http://bit.ly/9eYnST #retailexp
• Happiness key to Threadless success http://bit.ly/d35m0f #retailexp 
• Examples of 'social commerce' or evidence that social media drives sales http://bit.ly/cWp4OW #retailexp
  

The Economy/Consumers

• A plan for retail success given today's environment/consumer fr NRF "Staying ahead of the curve" http://bit.ly/dqSIzj #retailexp
• Have your consumers turned cautious? Observations fr @floorcoveringin http://bit.ly/9j0qKe #retailexp 
• A recession is not just an economic event, but also a cultural one http://bit.ly/acGJaw #retailexp
• Visualization of what the New Normal means for Boomers [& probably others] http://bit.ly/byUHNT #retailexp

Retail Experience Ideas

• REI will open store in SoHo http://nyti.ms/9TeJrZ Means more interesting #retailexp to explore!
• How cool! Dolce & Gabbana to welcome competitors in its new store http://bit.ly/b8ichX #retailexp 
• Inspiration for brands trying to reinvent themselves: Giorgia Armani & Lady Gaga http://bit.ly/d7S9Ok #retailexp
• Store within Store concept: Sears aligns with Forever 21 http://bit.ly/c2dFwA #retailexp

Integrating Online with Offline

• How Video ramps up sales & conversion rates for leather goods retailer http://bit.ly/dkqJs2 #retailexp
• Love this: bloggers carry growing fashion industry influence http://bit.ly/a0WGxt #practicalmktr #retailexp
• How restaurants use Twitter including Chipotle! http://bit.ly/a0ZTBT #retailexp #practicalmktr
• What a concept! Online fashion game helps big retailers determine what will sell http://bit.ly/d27Co5 #retailexp
• Zara expedites fast fashion online http://bit.ly/9lR1gq #retailexp 
• It's a matter of time before even luxury fashion houses will be online http://bit.ly/bOw7bD #retailexp
• Location based apps help draw customers into stores http://bit.ly/b4pB73 #retailexp 
• Macy's experimenting with mobile technology. Now we'R talking innovative #retailexp http://bit.ly/9uO92H 
• Something to watch: rate of barcode scanning. Up 700% this year! http://bit.ly/bEtwD9 #retailexp 
• Per NYT, smartphone scanable barcodes add detail to items in TV ads http://nyti.ms/bgGALe #retailexp

Enjoy and thanks for reading!



For previous issues of Retail Experience In The News, see Retail Experience News.

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