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Friday, July 15, 2011

Retail Experience in the News - 7/15/11

Wordle: #retailexpAre you ready for the 7/15/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week? Lots of good stuff here...

Retail Experience and Customer Service

  • [Love this stuff!] Men respond differently than women to paid vs earned media http://ow.ly/5Ajtx #retailexp Reactions?
  • Brilliant! Macy's 'retail MBA' program helps small vendors http://ow.ly/5ARzO #retailexp
  • Stuff of legends - Nordstrom customer experience story http://ow.ly/5AM0W How far will U go for your customers? #retailexp
  • Designing products to appeal to women. FastCo Design post #1 from Femme Den http://ow.ly/5AMem #retailexp
  • Fabulous advice here re: how marketers can court brand advocates http://ow.ly/5Ajsj #retailexp
  • Readers Digest refers to my blog interview with @GuyWinch http://ow.ly/5Cr0a [scroll to bottom]. Nice! #retailexp

Retail Experience Ideas

  • Interesting how important food is for getting shoppers to spend more time at a mall: http://ow.ly/5F1AF #retailexp
  • Reuters on the new retail reality for shaky times http://ow.ly/5ARBZ How R U adapting your #retailexp to bring in shoppers?
  • This is an awesome application of the shopping experience! When is it coming to #NYC? http://ow.ly/5BFor #retailexp
  • Simpler is better for #retailexp - retailers going smaller to better serve boomer customers http://ow.ly/5ARej
  • Fascinating to get glimpse of what's involved downsizing retail footprint http://ow.ly/5AjpO #retailexp
  • New Duane Reade flagship store reinvents #retailexp Wow! http://ow.ly/5ALYv

Integrating Online with Offline

  • How Century21 integrates social media into the real estate #retailexp http://ow.ly/5ARhb Gr8 insights
  • Interesting insights on demographics an online/social use: http://ow.ly/5AR9C Note impo of email #retailexp
  • @whitehorse charts in-aisle mobile experience evolution in new report. Where does your retail org stand? http://ow.ly/5CQYk #retailexp
For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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