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Monday, December 05, 2011

Making the Most of Waiting Time to Connect With Customers

My latest blog article is live and addresses Waiting Time and making better use of it to connect with customers. I bet you have interesting examples - good and bad - you've come across.

Read Connecting with Customers: Maximize Waiting Time and let me know how you might take a negative - waiting around - and transform it into a positive.

By the way, you might also enjoy reading last week's Retail Experience in the News links for 12/2/11.

Thanks for reading!


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