11 Ideas for Connecting With Customers....

How do you connect with customers?

Here are ideas I came across...

11 Ideas for Connecting With Customers - Not All Based on Technology!

I'd love to hear what you think!

Best,

C.B.

Multitasking & Getting More Customers

I think you will enjoy this article about the critical art of juggling, and how to connect with customers:

3 Steps For Getting More Customers While Juggling

I'd love to hear your reactions.

Best,

C.B.

World Class Great Customer Experience at Pike Place Fish Market

Knowing now what I've learned about creating remarkable customer experiences, I wish I could go back to the Pike Place Market to observe world class great in action!  In the meantime, you may enjoy this article:

The Pike Place Fish Market Customer Experience: World Class Great!

Thanks for reading!

Best,

C.B.

Redefining the Retail Experience: 3 Examples

I found these three examples of retailers redefining the retail experience fascinating:

3 Retailers Redefine Retail Experience: NRF 'This Is Retail' Contest

I'd love to hear your reactions.

Thanks for reading.

Best,

C.B.

Avoid "Paradox of Choice" to Connect With Customers

You may enjoy the following article:

Avoiding 'Paradox of Choice' When Connecting With Customers

As always, thank you for reading!

Best,

C.B.

Tips for Getting More Customers, Inspired by Crocs

Are you customers of Crocs? I am and I love receiving their emails. They stop me in my tracks whether I'm in the market to buy shoes or not. They exude a strong personal touch that makes me want to stay connected with them.

Read my post to learn more:

Customers Are People: Tips For Getting More Customers!

Then, let me know what you think.

Best,

C.B.

Ecommerce Best Practices and the Online Retail Experience

I recently researched eCommerce best practices and detail them in the following blog article:

The Online Retail Experience: Ecommerce Best Practices

Have you come across best practices not covered here? Do let me know!

Thanks for reading.

Best,

C.B.

Happy Customers = Loyal Customers

For inspiration about customers, the customer experience and building loyalty, I recommend learning about 'Happy Customers Everywhere', the latest book by Columbia Business School's Bernd Schmitt, by visiting the following blog article interview:

Happiness and Customer Experience: Interview with Bernd Schmitt

How do you bring happiness to your customers?

Thanks for reading.

Best,

C.B.

JetBlue Airline and the Customer Experience

I had my first JetBlue experience traveling to/from Coverings 2012 in Orlando, Florida. It was memorable! In a good way!

Here is my summary:

JetBlue Reinvents Airline Customer Experience

Have you flown JetBlue? What did you think? Have you come across other examples of airlines reinventing the customer experience?

Thanks for reading!

Best,

C.B.

Tips for Connecting With Customers

Do you have time-tested tips for connecting with customers? I'd love to hear about them.

Here are some I gathered while at Surfaces:

Connecting With Customers: 4 Tips Based on Surfaces Highlights

Thanks for reading!

Best,

C.B.