Retail Experience in the News - 2/11/11

Yes, it's taking me a while to get back into the groove! Fingers crossed that I'm there especially since here is the 2/11/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag these past weeks. Yes, weeks.

Retail Experience and Customer Service

• Better insights on how women think/shop: Q&A on shopper marketing w/Sharon Love http://ow.ly/3MVp1 #retailexp
• Deliciously unexpected: customer service greatness fr PBS http://ow.ly/3N0Eb #retailexp by @retexperience 
• Your brand's sweet spot meets goals of marketer/employer/customers: http://ow.ly/3RjrU #retailexp 
• If U don't believe it's critical 2 earn trust then read Edelman Trust Barometer latest results: http://ow.ly/3RjD0 #retailexp

The Economy/Consumers

• Making change happen: Walmart makes food healthier, healthier food more available http://ow.ly/3I3V1 #retailexp
• Surviving recession and consumer frugality. Levin Furniture Store. http://ow.ly/3IsxB #retailexp 
• 10 marketing [product?] trends ahead for 2011. Mantra: keep it simple, better, cheap: http://ow.ly/3JQ4m #retailexp

Retail Experience Ideas

• Lots of interesting info about Forever21 in this Bloomberg Biz article http://ow.ly/3IstG #retailexp
• Worried about too much weight? Consider 'obesity soap' available 100+ years ago http://ow.ly/3NKNP #retailexp 
• Fascinating observations & insights in PSFK report Future of Real-Time http://ow.ly/3QX4S #retailexp
• Great retail isn't about convenience - Retail CEOs debate stores & #retailexp http://ow.ly/3RfH2
• Making sense of choice and paying for quality: http://ow.ly/3Oxy0 #retailexp - What are your success stories?
  

Integrating Online with Offline

• Watchout! Proximity marketing will matter for the #retailexp in 2011 http://ow.ly/3N0Ii via @Retexperience
•  All kinds of interesting mobile apps for shoppers here http://ow.ly/3QYEg #retailexp
• Toy marketers eye social media http://ow.ly/3RfNI #retailexp 
• Wow! Someone who sees video = more likely 2 buy, less likely 2 return product. Rtlrs shld use video http://ow.ly/3RfSE #retailexp 
• @CBWhittemore you do know @zappos_support @zappos has videos for almost every shoe. #retailexp
• ‘Mashop’ #retailexp blends info/convenience of web-based experience & touch, feel, see products want 2 buy http://ow.ly/3Rg0e 
• Have you tried 'pose' iphone app to share #retailexp? http://ow.ly/3Rg38

Enjoy and thanks for reading!


For previous issues of Retail Experience In The News, see Retail Experience News.

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