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Friday, June 03, 2011

Retail Experience in the News - 6/3/11

Wordle: #retailexpHappy almost weekend!  Here is the 6/3/11 issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

Retail Experience and Customer Service

  • 2 extreme #retailexp perspectives on choice: REI fr @deniseleeyohn http://ow.ly/56BSX and Trader joe's http://ow.ly/56BSV fr me
  • The Holy Grail: FB Like is easy. Loyalty takes work. http://ow.ly/55X3g How R U creating engagement? #practicalmktr #retailexp
  • Imagine! using customer feedback to improve your business http://ow.ly/55XCS #retailexp
  • How will credit card reform affect your #retailexp? Here's what to expect for customers: http://ow.ly/55UKb

Retail Experience Ideas

  • How's this for making a statement about green? SC retailer creates conversation & destination #retailexp http://ow.ly/55XXY
  • Lowe's, Home Depot thinking smaller projects, more local. How will that affect #retailexp? yours & theirs http://ow.ly/55VZL
  • Fascinating view on eBay's local shopping strategy. #retailexp change is afoot! http://ow.ly/55UZv 
  • Overview on how department stores have repositioned their #retailexp http://ow.ly/55V5O

Integrating Online with Offline

  • How retailers and customers use tablet devices http://ow.ly/55VcA #retailexp
  • Technology truly is making #retailexp more interesting! check out future of shopping: http://ow.ly/55W9F
  • I hope you're paying attention to mobile and smartphone usage in your #retailexp. It's changing! http://ow.ly/545gs

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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