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Friday, September 02, 2011

Retail Experience in the News - 9/2/11

Wordle: #retailexp Happy Labor Day weekend to you in the US! Here is the 9/2/11 post-Irene issue of Retail Experience in the News...  recapping the latest articles and links shared on Twitter with the #retailexp hashtag this past week.

[If you're curious about our Irene experience, here is Hurricane Irene: In Photos; we were very lucky. I hope you came through unscathed.]

Retail Experience and Customer Service

  • Beware the mobile messages sent to customers: relevant, personalized matter to #retailexp http://ow.ly/6exHd 
  • Consumers get wiser to behavioral targeting: be relevant, respectful http://ow.ly/6exIY #retailexp
  •  Love this approach to building community, fr Chipotle http://ow.ly/68va4 #retailexp
  • DQ owner gives back to community as part of his #retailexp http://ow.ly/6exlh

Retail Experience Ideas

  • Interesting comparison of IKEA to Borders in Retail feast or famine http://ow.ly/68uJF #retailexp
  •  Small Business lessons from hottest retailers http://ow.ly/6exBi What would you add? #retailexp 
  • Lessons for #retailexp success: lean inventory, strategic use marketing $, quick markdown of slow moving items http://ow.ly/6exfI

Integrating Online with Offline

  • Did you know? There's an app for ordering pizza! Mobile & the #retailexp http://ow.ly/6exi7 
  • Fascinating! How shoppers use tablets vs. smartphones for Back2School #retailexp http://ow.ly/6exKq 
  •  Cool! Lord & Taylor focusing on hi-tech customer engagement tools. Check out comment about fitting rooms! http://ow.ly/6exEJ #retailexp

For previous issues of Retail Experience In The News, see Retail Experience News.

Enjoy and thanks for reading!

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